Westerville Embarks on City Hall Improvement Project, Departments Temporarily Relocate to Keep Services Uninterrupted

As announced by city officials, the gears for the City Hall Improvement Project are in motion. This endeavor, aligning with the strategic priorities set by the City Council and the vision of City Manager Monica Dupee, has set the stage for substantial shuffling of city departments. According to the

City of Westerville’s website

, the projected 18-24-month renovation will create a centralized customer service experience for residents, bringing multiple encounters with the City under one roof.

As the proverbial house of local governance undergoes this transformation, city departments and divisions inside City Hall have found temporary asylum in new locations. The City Manager’s Office, alongside the Community Affairs Division, Customer Service, and several others, are now operating out of 310 W. Main St. Meanwhile, the Finance Department has pitched its tent at 64 E. Walnut St. The move, already in effect, ensures that essential city services remain uninterrupted during the renovations.

In the interim, public meetings are not far from tradition, with City Hall Council Chambers at 21 S. State St. playing host through December. A noteworthy change awaits residents in the new year. Starting January 2025, public meetings, including those for the City Council and various Boards and Commissions, are slated to convene at the Mayor’s Court within the Justice Center at 229 Huber Village Blvd.

With the City Hall’s doors shuttered significantly, Westerville’s citizens are expected to adapt to the temporary relocations. Signs point to the promise of greater efficiency and more streamlined City-liaisons after this substantial project. It is an investment in infrastructure that seeks to pay dividends in public satisfaction and urban functionality, echoing Monica Dupee’s goal of an interconnected community, as seen in the City’s official announcement.

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