To bolster transportation accessibility and rectify long-standing disparities, the Bayview neighborhood has welcomed the new Bayview Shuttle. This on-demand service commenced operations on Tuesday, as reported by the San Francisco Municipal Transportation Agency (SFMTA). Aimed at establishing equitable access and remedying decades of neglect due to structural discrimination, this pilot offers a promising transit alternative to Bayview residents, with the first month being fare-free until Dec. 11.
The shuttle, operated in partnership with Via and funded by a California Air Resources Board grant, is available seven days a week. From Monday to Friday, the service is set to quickly connect people from 7 a.m. to 7 p.m. and from 10 a.m. to 6 p.m. on weekends. According to the SFMTA, while leveraging the app or a phone call, users can promptly expect to board within minutes of booking. The goal is to seamlessly ferry passengers within and to external points of the Bayview Hunter s Point, such as the 22nd St Caltrain Station, SF General Hospital, the 24th St./Mission BART Station, and Bayshore Caltrain Station.
Riders can request pick-ups and drop-offs at designated zones at these external access points or at virtual bus stops for travel within the service area. Notably, the service is mindful of those with mobility challenges, allowing users to customize their profiles for door-to-door service. TheSFMTAhighlights that all shuttle vehicles must fulfill rigorous safety and comfort criteria, with wheelchair-accessible vehicles (WAVs) readily available.
Getting started with the Bayview Shuttle should prove to be uncomplicated. Riders can create their account and enter their desired journey endpoints after downloading the mobile app, which is available on the App Store. Customers can also look forward to being able to contact customer service agents who provide support in English, Spanish, Cantonese, and Filipino, enhancing the shuttle’s inclusivity.
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