7 Brew Coffee has opened a new shop conveniently located at 4262 Cemetery Road, adding a new player to Hilliard’s coffee scene. The drive-thru coffee shop along I-270 is causing a stir with its emphasis on providing not only a cup of coffee but also a prompt and enjoyable customer service experience. In order to drastically reduce wait times, the institution opened with a double drive-thru configuration and a kick-out lane, according to a press statement from the City of Hilliard.
By greeting consumers before they reach the window, a 7 Brew team member is innovating the ordering process, adding a personal touch to the transaction and expediting the drive-thru procedure as a whole. Despite serving mostly car-bound customers, the establishment has taken walkers’ requirements into consideration by offering a walk-up area where refreshments are also available.
7 Brew Coffee has incorporated a culture of kindness into its operational ethos, so the emphasis on human connection extends beyond service speed. Owner Rick Nader claims that the company’s intentional approach to client connection highlights its distinct market identity. The City of Hilliard was informed by Nader that “our motto is ‘cultivate kindness,’ and that’s not just a gimmick, it’s who we are and what sets us apart,”
The staff at the coffee shop did more than just serve drinks during the first celebrations hosted by the Hilliard Area Chamber of Commerce. Additionally, they showed their support for the neighborhood by giving the Hilliard Davidson Wildcat Band a $2,000 contribution. This action demonstrates their desire to establish deep relationships within their business. In addition to their charitable endeavors, Nader stated that 7 Brew is involved in regional fundraising campaigns, which demonstrates their continuous commitment to giving back. Interested clients can explore their menu here to find out more about the business and their products.
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