According to the statement on their official website, the City of Chandler just won a significant technology award, placing second in the Digital Cities Awards for the population category of 250,000–499,999. This is no small accomplishment. The Center for Digital Government (CDG) grants these awards to communities that use technology to address social issues, improve cybersecurity, and expedite local services, among other things. Chandler’s innovative tactics have undoubtedly been successful, as evidenced by the CDG taking notice of their projects.
With an estimated 287,024 residents as of last November, Chandler appears to be a tech powerhouse. Kevin Hartke, the mayor of the city, took advantage of the occasion to commend city employees for their unwavering commitment to digital excellence. Chandler’s recognition with this year’s Digital Cities award is an honor. According to the City of Chandler, Hartke commented, “A second place finish truly recognizes the tremendous innovative efforts of all of our staff to advance digital services for the residents and businesses of Chandler.”
The opening of a community technology center, developed in collaboration with AZCEND, Chandler Unified School District, and Digital Inclusion and Acceleration (IDIA), was one of Chandler’s highlights. By giving them access to vital tech tools, this institution serves as a light for the underprivileged. According to the City of Chandler, they have also implemented real-time language translation technology to help overcome language hurdles and are also implementing a 3-1-1 customer call support center to improve city communications.
Chandler has made an impression on the Digital communities Survey, which is eager to identify the communities that are using technology to reinvent public service. According to John Matelski, Executive Director of CDG, “Cities of all sizes are redefining what’s possible using technology to elevate public service and improve government.” “The City of Chandler’s recognition as the second-place winner in the 2024 Digital Cities Awards is a testament to the power of collaboration between our Information Technology Department and all city departments,” said Sandip Dholakia, the city’s CIO, in an explanation of the accomplishments of the city. Chandler’s investments in technology are paying off, as seen by a measurable increase in online transactions and a 12 percent increase in site traffic.
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