Architecture

Digital Platform Launches in Metro Detroit for People with Travel-limiting Disabilities

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Uncurb provides a platform for customers to find transportation for wheelchair users or passengers with medical needs. // Courtesy of Uncurb

Entrepreneurs have set up an online marketplace to help customers in Metro Detroit find high-assistance transportation such as wheelchair and patient transportation. There are plans to expand the service across the country.

Novis Uncurb is designed to provide customers with choice and visibility into their mobility options by building a network of high quality providers and partners to support mobility beyond curb-to-curb requirements.

According to the Bureau of Transportation Statistics, part of the US Department of Transportation, an estimated 25.5 million adults in the US have travel-limiting disabilities. Uncurb maintains hygiene and cleanliness standards, and Uncurb vendors must meet and exceed market standards before joining the network.

“Uncurb provides drivers, families, medical and nonprofit organizations with choice and information about their mobility options,” said Minyang Jiang, Co-Founder and CEO. “We put the information in one place to make the best decisions and keep drivers independent as consumers, not patients.

“The coronavirus has put an additional burden on caregivers, many of whom are working mothers like me. Our goal is to empower customers to make the best decisions for themselves and those who care for them by providing them with a powerful resource for choosing transportation services for their loved ones. “

The service offers pre-planned trips with additional support, special vehicles such as wheelchair vehicles, medical transport and much more. The team worked with Detroit’s Neon Software to develop the platform and user experience. Customers can find and compare means of transport according to their needs, get quotes, view vehicle photos, check supplier credentials and submit their request for a trip.

“When individuals or their loved ones experience a sudden change in mobility, they often don’t know where to turn or who to trust,” says Brad Jaeger, co-founder and COO. “Uncurb helps them overcome this uncertainty through transparency and ultimately helps them find a provider they can feel safe with.

“Our team did a fantastic job throughout the quarantine in creating this marketplace and building partnerships. We designed it with our aging parents and family members in mind. It is personally important to us that we have a tool like Uncurb that we can one day help our families and ourselves. “

Uncurb is building partnerships with vendors, consumers and businesses affected by the pandemic. It is currently available to customers in southeast Michigan and can be accessed here.

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Dusty Kennedy