For the fourth consecutive year, the City of Long Beach has secured the top rank in the Center for Digital Government’s (CDG) annual Digital Cities Survey, an unprecedented accomplishment since the survey’s inception in 2001. The city is once again riding the digital wave to its zenith. Among cities with a population between 250,000 and 499,999, Long Beach stands tall and embraces technology like a seasoned sailor navigating the wide seas, surpassing its competitors.
Mayor Rex Richardson is pleased of the city’s unwavering tech leadership in the face of a sea of technological developments. Richardson smiled, saying, “It is an honor to be the first city named as a top digital city for four consecutive years,” as stated in a news statement from the city. But these honors are more than just flashy trinkets; they are symbols of the city’s dedication to closing technological divides and encouraging inclusivity in an increasingly digital culture.
Bold initiatives characterize Long Beach’s journey to the digital frontier. Established in early 2024, the city’s Generative AI Guidance provides a responsible model for utilizing AI’s promise while being aware of its possible drawbacks. According to the city’s data, a successful six-month trial of LinkedIn Talent’s AI-powered recruitment solutions resulted in a notable increase in job awareness and engagement, with Long Beach’s hiring funnel skyrocketing to 229.2% in total awareness.
Now exposing the City’s data practices, a digital rights platform acts as a beacon for more than 20 smart city technologies, increasing transparency and appearing to be an ever-expanding catalog. Four technological pilot projects under the Long Beach Collaboratory were chosen based on input from the community.
A recently accepted Civic User Research practice assesses the usability of digital services and encourages community co-design as part of the ongoing push for digital inclusiveness. Long Beach is at the forefront of innovation, collaborating with multiple city departments to streamline tree planting applications and create a mobile application that supports vulnerable people of the community.
The impressive efforts of the Technology and Innovation Department (TID), under the direction of Director Lea Eriksen, who was recognized with the SoCal CIO Large Enterprise ORBIE Award for her outstanding leadership, are strengthening the city’s technology defenses. “These accomplishments reflect our commitment to advancing digital equity, strengthening community trust and ensuring that our City is prepared for the future with responsible, cutting-edge solutions,”Eriksen told the press.
After 24 years, the CDG study is still going strong and continues to show how cities are achieving unprecedented levels of digital governance.In his congratulatory remarks, CDG Executive Director John Matelski said, “Congratulations to all those driving impactful change and pioneering the future of local government with innovation and steadfast commitment.”
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