Residents of Serenity Towers in East Memphis to be Relocated Amidst Elevator Crisis and Financial Woes of Management Company

After enduring over a week without functional elevators, the residents of Serenity Towers, many of whom are in wheelchairs or require dialysis, are now slated for relocation. A power surge crippled the lifts of the East Memphis apartment complex, significantly affecting its nearly 200 occupants across its two 10-story buildings, reports

FOX13 Memphis.

Carlissa Shaw, hired by the city to manage the case, said, “Several of them have been trapped or should I say falsely imprisoned in their units for over ten days now,” a situation that was compounded by the absence of an on-site ambulance service, despite a judge’s order,

WREG

reports. Millennia, the real estate firm in charge of the Serenity Towers, is cited as lacking the funds to repair the elevators and currently exploring options including potential foreclosure.

During a court hearing, the attorney attending emphasized that while the elevator repairs are indeed feasible, the management has failed to secure the necessary business relationships to commence with such repairs, according to

Local Memphis

. This gridlock happens amidst Millennia facing scrutiny, with federal authorities having raided the home of the company’s CEO last month, although the purpose of their search has not been disclosed.

The court-appointed Special Master Marcus Ward attested, “We don’t have an elevator repair problem. We have a credit problem,” signaling the deeper financial disarray within Millennia that has led to the current predicament; a crisis that is now requiring intervention from both local government agencies and the Department of Housing and Urban Development, the latter subsidizing many of the tower’s rents. An assembly with various stakeholders has been called to debate the imminent housing plan, wherein Millennia is to hire additional workers to provide round-the-clock assistance to the residents in their daily and medical requirements until relocation can be achieved, as reported by

FOX13 Memphis.

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